Website Support

Website suport is provided as standard

Website Support Provided

BayView CMS users can contact us any time regarding any assitance they may need whilst using the CMS (e.g. an account or logon issue, hosting problem or a request for a new feature); we are always happy to help.

Any recent system developments can be found under the Updates section of the CMS, so this can be used as a reference to check whether the issue experienced has already been raised, and/or is being addressed.

Getting Support

Users can contact us in the following ways:

  • send us a message via the CMS,
  • email*
  • telephone*
  • contact us on Facebook,
  • contact us on Twitter.

*available on certain package types

We aim to respond within 1 working day - although queries raised during office hours should be answered more quickly (Mon-Fri 9am-5:30pm GMT).

Included as Standard:

  • Website Hosting
  • CMS Website Management
  • Support

Website Features:

  • Pages & Menus
  • News and Events*
  • Visitor Comments with moderation*
  • File Management
  • Categories, Tags and Tag-groups
  • Social Network integration
  • Easy Google Analytics integration
  • SEO optimised
  • Automatic Robots.txt & Sitemap.xml
  • Automatic RSS feed for news*
  • Webpage Redirection.

*Package dependent

CMS Features

  • Easy online signup & setup website (coming soon)
  • Manage multiple websites
  • Online help, walkthroughs & support tickets
  • Feedback service (tell us what you think)
  • Automatic billing & online payment option
  • User roles and permissions
  • Integrated template editor (coming soon)