Website suport is provided as standard
Website Support Provided
BayView CMS users can contact us any time regarding any assitance they may need whilst using the CMS (e.g. an account or logon issue, hosting problem or a request for a new feature); we are always happy to help.
Any recent system developments can be found under the Updates section of the CMS, so this can be used as a reference to check whether the issue experienced has already been raised, and/or is being addressed.
Users can contact us in the following ways:
*available on certain package types
We aim to respond within 1 working day - although queries raised during office hours should be answered more quickly (Mon-Fri 9am-5:30pm GMT).
Included as Standard:
- Website Hosting
- CMS Website Management
- Pages & Menus
- News and Events*
- Visitor Comments with moderation*
- File Management
- Categories, Tags and Tag-groups
- Social Network integration
- Easy Google Analytics integration
- SEO optimised
- Automatic Robots.txt & Sitemap.xml
- Automatic RSS feed for news*
- Webpage Redirection.
- Easy online signup & setup website (coming soon)
- Manage multiple websites
- Online help, walkthroughs & support tickets
- Feedback service (tell us what you think)
- Automatic billing & online payment option
- User roles and permissions
- Integrated template editor (coming soon)